Mary Thorp     T: +44 (0)7979906935     E: mary@creativethorp.com

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I’m committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and never shared with any third parties. If you provide me with your contact information such as e-mail, name or phone number I will only ever contact you to answer any questions or queries you may have. I will never contact you or save these details for anything else.

 

ONLINE SHOP

 

When purchasing products from my online shop to enable me to fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product you are ordering. You may also choose to provide me with additional personal information (for example for a custom order) if you contact me directly.

 

Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

 

PAYPAL

 

I use paypal to process payments through the online shop and may also offer PayPal as a payment option at craft fairs and selling events. If you choose to use PayPal to pay for your order they may also have access to your details as per their Privacy Policy. You can read PayPal’s policy here.

 

 

WHY I NEED YOUR INFORMATION AND HOW I USE IT

 

I rely on a number of legal bases to collect, use, and share your information, including:

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  • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

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  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

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  • in compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 

 

DATA RETENTION

 

I retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

 

HOW TO CONTACT ME

 

For purposes of EU data protection law, I, Mary Thorp, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mary@creativethorp.com.

 

 

Creative Thorp may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.

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PRIVACY POLICY